Reopening with caution and gratitude


“How ya’ holding up?” is a question I suspect you’re asked as often as I am these days.

“Grateful,” I always reply.

Grateful first and foremost because my family has remained healthy even though there are seven of us and every excursion each of us makes potentially exposes all of us to COVID-19.

Grateful I have a large, safe yard for my young children to play in and that the two of them have each other to play with.

Grateful because while I’ve lost more than half my income as an independent contractor, haven’t received any federal Pandemic Unemployment Assistance because Ohio’s software for processing 1099 employees has a yet unresolved “glitch” and my savings will only last one more month, I am not at risk of losing my home nor running out of food.

Grateful my son Hugo is also not at risk of being homeless because he has my partner, Max, and me as a safety net. Hugo did not receive the economic stimulus money because, as a college student last year, I declared him on my taxes. Until July, he must pay rent for an apartment he no longer lives in while three of his four jobs stopped on a dime in early March.

And I’m grateful to get my hair and nails done, luxuries for which I decide what level of risk I’m willing to accept. Most of the people providing these and other services, both essential and frivolous, are not in a position to avoid the risks of their jobs by staying home.

Income inequality has grown dramatically in the United States and elsewhere since the 1970s. Now COVID-19 has spotlighted what anyone who’s worked retail knows: store clerks and cashiers are essential workers, often poorly paid. Today, the risk of contracting coronavirus is greater for them than so-called professional workers because of their significant exposure to us, the public.

I happily follow any requirements businesses ask of me, from wearing a mask and having my temperature taken to sitting in my car with a head resembling a lion fish with tin-foil fins. The foil holds a bleach mixture to highlight my hair, which isn’t going gray, but weirdly dark brown.

A few years back, I admired a colleague’s nails and soon began my own bi-monthly visits to the same nail technician. My nails have always been as strong as shrimp peelings. Thus, I kept them short and unvarnished for decades. Now in my 50s, I love having blinged-out, mid-length acrylics.

However, during the two months nail salons were closed, it was the people I missed most. Nail salons function socially like urban barber shops — while nails are buffed, reinforced and lacqured, customers talk not just to their technician, but with everyone in the salon, often lingering after their manicures are finished.

My salon, Crystal Nails, is owned and operated by Tiffany Dao and her husband. We’ve watched each other’s children grow as my little ones sometimes join me, and Tiffany’s regularly stop by the salon. Sitting with our heads close together (now separated by a plexiglass barrier) we talk about everything from childrearing to insurance policies.

Last week, we talked about government assistance for small businesses.

The Daos were eager to reopen, but like so many businesses, their ability to generate revenue is now significantly limited due to required and necessary precautions. Before COVID-19, the bulk of their business was walk-in customers. Now it’s by appointment-only so as to limit the number of people in the salon at any one time.

In order to survive, a business like theirs need the Paycheck Protection Program (PPP) monies the federal government created for small businesses. That ginormous and flush corporations such as the L.A. Lakers, Ruth’s Chris Steak House, Braemer Hotels and Resorts and others (including at least one on the Fortune-500 list) applied for and received PPP money is just another sign of the inequality of our times.

The pandemic is exposing what many always knew was there: deep disparities in America. People from poor communities of all colors often work essential jobs in stores, typically at or near minimum wage. This now raises their risk of contracting COVID-19 while alternative income options are few, if not nonexistent.

I am aware of my privilege as a middle-class, educated white person and for this I am the opposite of grateful. Our country was intentionally developed to generously benefit people like me over people of color. Anyone who denies white privilege has not read much history nor closely knows many people of color.

Perhaps the attention currently given to service-sector employees who make our country run and small businesses that enrich our communities in all ways will translate to better pay, working conditions and support as we slowly transition out of this pandemic.

In the meantime, thank each person whose job it is to wait on you in any fashion.

This was first published in the Akron Beacon Journal on May 31, 2020.


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